Our customer faced one problem that pyFluent on Linux stopped suddenly.
But they can finish same data on Windows.
They checked followinfgs;
- AMD and Intel CPU & Intel-MPI(2012&2018)-> same
- 1 core and multi-cores -> same
- Checking with Top, the status is "S". (usually R).
I have no idea what is causing this and would like advice on where to start.
Could anyone advise me?
Their environment of Linux;
- [***1 PyF_Test]$ cat /etc/os-release
- NAME="Red Hat Enterprise Linux"
- VERSION="9.0 (Plow)"
- ID="rhel"
- ID_LIKE="fedora"
- VERSION_ID="9.0"
- PLATFORM_ID="platform:el9"
- PRETTY_NAME="Red Hat Enterprise Linux 9.0 (Plow)"
- ANSI_COLOR="0;31"
- LOGO="fedora-logo-icon"
- CPE_NAME="cpe:/o:redhat:enterprise_linux:9::baseos"
- HOME_URL="https://www.redhat.com/"
- DOCUMENTATION_URL="https://access.redhat.com/documentation/red_hat_enterprise_linux/9/"
- BUG_REPORT_URL="https://bugzilla.redhat.com/"
- REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 9"
- REDHAT_BUGZILLA_PRODUCT_VERSION=9.0
- REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
- REDHAT_SUPPORT_PRODUCT_VERSION="9.0"
Their installed pyAnsys packages;* [*** PyF_Test]$ /home/t130044/python/python3918_2/bin/python3.9 -V
- Python 3.9.18
- [*** PyF_Test]$ /home/t130044/python/python3918_2/bin/pip3.9 list
- Package Version
- ------------------------------------- ------------
- ansys-api-fluent 0.3.18
- ansys-api-platform-instancemanagement 1.0.0
- ansys-fluent-core 0.17.1
- ansys-fluent-parametric 0.8.1
- ansys-platform-instancemanagement 1.1.2
- certifi 2023.11.17
- charset-normalizer 3.3.2
- docker 6.1.3
- grpcio 1.59.3
- grpcio-health-checking 1.48.2
- h5py 3.10.0
- idna 3.4
- importlib-metadata 6.8.0
- lxml 4.9.3
- numpy 1.26.2
- packaging 23.2
- pandas 2.1.3
- pip 23.3.1
- platformdirs 4.0.0
- protobuf 3.20.3
- psutil 5.9.6
- PySocks 1.7.1
- python-dateutil 2.8.2
- pytz 2023.3.post1
- PyYAML 6.0.1
- requests 2.31.0
- setuptools 58.1.0
- six 1.16.0
- tzdata 2023.3
- urllib3 2.1.0
- websocket-client 1.6.4
- zipp 3.17.0
